Caliber Combines With Abra

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We are excited to announce that two world-class organizations are joining forces under the Caliber name! During this time we are currently going through a rebranding and apologize for any confusion regarding our career site. The below are open opportunities across Caliber and Abra combined.

Glass Call Center Representative - Minnesota Region

Job Description

Caliber Collision is the largest, fastest-growing collision repair company in America. Right now, we're looking for highly talented, dedicated, and quality-focused teammates to help restore the rhythm of our customers' lives.


Job Summary
The Glass Call Center Representative position will provide excellent customer service to customers leading to the successful sale or processing insurance claim assignments of glass repair or replacement over the phone.

Essential Job Duties

  • Assist Insurance Companies and their customers with filing glass claims
  • Providing cash quotes for glass repairs and replacements
  • Enter information accurately into the point of sale system
  • Follow our standard operating procedures
  • Provide outstanding customer service
  • Perform other duties as required


Skills/Requirements
  • 1+ years of inbound call center experience preferred
  • Superior customer service and communication skills
  • Excellent time management skills
  • Skilled in handling large volume of information and ability to multi-task
  • Strong computer skills including MS Office
     


About Us

Caliber Collision didn’t get to be the nation’s largest collision repair company by accident. It’s taken an unyielding commitment to being the collision repair center of choice in every community we serve – a vision that began when our company was founded in 1997 and continues strong to this day. To achieve this, we’re not just part of the collision repair industry - we lead it. Not only by setting new standards in customer service, but also by implementing cutting edge technology at every turn. This is how we’ve built a company with more than 1,000 convenient, state-of-the-art repair centers and growing, and why hundreds of thousands of people entrust their vehicles to us every year. We are driven by our purpose – to restore you to the Rhythm of your Life. A career at Caliber is not for everyone, but if you’ve got the drive, we’ve got your ride!


Posted Date: Oct 29, 2019
Requisition Number: R0069770
Position Type: Full-time