Brand Ambassador

Job Description

Caliber Collision is the largest, fastest-growing collision repair company in America. Right now, we're looking for highly talented, dedicated, and quality-focused teammates to help restore the rhythm of our customers' lives.

Job Summary
Establish, develop and maintain relationships with existing and new clients including insurance agents, dealerships and fleet contacts based on sales strategy as established by company sales leadership.  Drive revenue growth through client awareness of company’s ability to deliver on strategy of operating consistency and customer-orientation focus.  Work as an individual contributor and sales team member to achieve company’s annual revenue generation objectives.

Essential Job Duties

  • Understand data and market trend analysis as part of developing individual Account Management plan  
  • Effectively deliver relevant, key messages to agency, dealership and fleet accounts using sales communications and marketing materials developed by company’s sales organization
  • Regularly visit client contacts to communicate Caliber’s ability to deliver operating consistency and customer-orientation focus in order to position Caliber as the preferred provider of collision repair services
  • Identify and source new revenue opportunities and establish contact / develop client relationship
  • Coordinate and execute company sales and community involvement activities / events under leadership of National Field Sales Manager
  • Promptly and effectively resolve client / customer issues through close communications and coordination with Operations
  • Other duties as assigned

  • 2-3 years sales or marketing experience in large, distributed environment with service-orientation focus
  • Success record with complex selling and sales processes in B2B markets; B2C experience also an asset
  • Ability to communicate effectively and influence agents, car dealership executives and director level contacts
  • Ability to work effectively across complex internal and external environments
  • Strong interpersonal skills; able to build and maintain trusted relationships with direct reports and internal  / external customers
  • Solid written and verbal communication skills
  • Self-starter with the ability to work independently or in a team environment
  • Working knowledge of MS Outlook, Word, PowerPoint and Excel
  • Must be at least 18 years of age
  • Must have a valid Driver’s License and be  eligible for coverage under Caliber’s insurance policy (Not an excluded driver)
  • Satisfactory completion of a criminal background check
  • Organizational, multi-tasking; adapts easily to fast-paced environment
  • Personable, friendly demeanor with a “World Class” customer service approach to internal and external customers

About Us

Caliber Collision didn’t get to be the nation’s largest collision repair company by accident. It’s taken an unyielding commitment to being the collision repair center of choice in every community we serve – a vision that began when our company was founded in 1997 and continues strong to this day. To achieve this, we’re not just part of the collision repair industry - we lead it. Not only by setting new standards in customer service, but also by implementing cutting edge technology at every turn. This is how we’ve built a company with more than 1,000 convenient, state-of-the-art repair centers and growing, and why hundreds of thousands of people entrust their vehicles to us every year. We are driven by our purpose – to restore you to the Rhythm of your Life. A career at Caliber is not for everyone, but if you’ve got the drive, we’ve got your ride!

Posted Date: Oct 29, 2019
Requisition Number: R0071923
Position Type: Full-time