Caliber Collision Careers

Service Advisor

Spring, Texas
Service First

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Job Description

Caliber Collision is the largest, fastest-growing collision repair company in America. Right now, we're looking for highly talented, dedicated, and quality-focused teammates to help restore the rhythm of our customers' lives.


Location: Spring, TX

Job Summary
Ensure the highest level of customer service and communicate all automotive needs/recommendations in a professional and courteous manner

Essential Job Duties

  • Estimate all drive-in appointments and recommend, select and advise customers on service needed for their vehicles based on evaluation by service technician
  • Calculate service prices and purchases
  • Help with customers’ needs and explain mechanical problems with vehicles
  • Prepare and complete proper paperwork for final customer packet prior to vehicle delivery
  • Effectively communicate services offered and the value thereof
  • Successfully maneuver through the point-of-sale system
  • Properly document all recommended services and information pertinent to the vehicle
  • Manage production and the efficiency of each vehicle
  • Seek avenues by which to continually ‘wow’ the guest
  • Other duties as assigned
Skill/Requirements
  • Minimum 2 years’ experience in the automotive maintenance and repair industry
  • Solution oriented with a positive attitude
  • Excellent attention to detail
  • Enjoy working as a team
  • Ability to multi-task
  • Ability to work around vehicles, tools, and delicate equipment
  • Effective communication skills
  • Valid driver’s license and good driving record
  • IND-SER8


About Us

Caliber Collision didn’t get to be the nation’s largest collision repair company by accident. It’s taken an unyielding commitment to being the collision repair center of choice in every community we serve – a vision that began when our company was founded in 1997 and continues strong to this day. To achieve this, we’re not just part of the collision repair industry - we lead it. Not only by setting new standards in customer service, but also by implementing cutting edge technology at every turn. This is how we’ve built a company with more than 500 convenient, state-of-the-art repair centers and growing, and why hundreds of thousands of people entrust their vehicles to us every year. We are driven by our purpose – to restore our teammates and our teammates to the rhythm of their lives. A career at Caliber is not for everyone, but if you’ve got the drive, we’ve got your ride!


Posted Date: Nov 5, 2018
Requisition Number: R0043602
Position Type: Full-time